shipping and returns

delivery

we've got you covered worldwide! your order usually takes 2-4 business days to process and dispatch, as long as we have all the informations. once your shipment is arranged, you'll receive an email with a tracking link. please note that all orders are dispatched from our warehouse in Germany.

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United States, Canada and Australia

standard shipping takes 5-15 business days, from 10€

European Countries

standard shipping takes 2-5 business days, from 2€

United Kingdom

standard shipping takes 5-15 business days, from 6€

Rest of the World

standard shipping takes 10-30 business days, from 10€

Return Policy

we're here to make sure you're completely satisfied with your purchase. you have 14 days from the date of receipt to return your item, provided it's unused, in its original packaging, and accompanied by the receipt or proof of purchase. once we receive your item, we'll promptly inspect it and notify you of the refund status. if approved, we'll initiate a refund to your original payment method. please note, you'll be responsible for the return shipping costs, which are non-refundable. if you need assistance with your return, feel free to reach out to us.